Conflict Resolution Skills Conflict Resolution training is a practical, skills-based course that teaches you how to de-escalate strong emotions and then move forward with future-focused problem-solving. Our facilitators create a safe environment that encourages participants to address tough issues with support.
The training will be facilitated by Ripple Learning who have extensive professional experience, qualifications and accreditation. All facilitators are skilled at engaging flexibly and responsively to the knowledge, skills, abilities, and experience participants bring to the room. They do NOT follow a script and read off PowerPoint slides.
They engage in a conversation with the participants and bring theory and research to life through real-life examples, skills demonstrations and supported role-play practice. They also ensure that these workshops are a safe space for participants by establishing rules and boundaries so everyone feels safe and supported during the session.
